Case Studies

Discover real-life examples of our work in practice. See the changes and improvements that can be made across many parts of the public sector, delivering better outcomes that cost less.
Better Lives - Transforming adult social care in Ealing
Our work enabled the council to reduce referrals to adult social care from the contact centre, increase reviews and continue to reduce daily spend


It’s been two years since we began work on the ‘Better Lives’ programme with Ealing Council’s Adult Social Care service. It has been a fascinating journey for everyone involved – and the achievements under the programme have been significant enough to be recognised by the Management Consultancies Association (MCA), the representative body for the UK consulting sector. Our work with Ealing was Highly Commended for ‘Change and Transformation in the Public Sector’ at the MCA Awards 2019.

This video reflects the impact of the programme as at February 2019 – but progress has not stopped since then, with daily spend on placements continuing to reduce. Read more about how Ealing achieved this in our written case study. If you would like to find out more about Better Lives, please contact David Colbear.

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