Case Studies

Discover real-life examples of our work in practice. See the changes and improvements that can be made across many parts of the public sector, delivering better outcomes that cost less.
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Enhancing partnership working and parent confidence through Valuing SEND in Cornwall

How Cornwall County Council are using Valuing SEND to cultivate a reciprocal relationship with multi academy trusts, whilst increasing parental confidence in mainstream SEND support.

Valuing SEND led to a life-changing opportunity for Elliott

How the Valuing SEND Approach can support ambitious SENCos to make brave and life-changing decisions for children and young people with SEND.

Delivering sustainable discharge and flow improvements across East Surrey

Implementing a new discharge operating model across an acute hospital that puts the patient at the centre of decision making, founded in behaviour and culture change.

How Valuing SEND helped Xander

How Valuing SEND is supporting practitioners to make use of parent and carer expertise to improve support for children and young people with SEND.

Helping Buckinghamshire Council develop a deeper understanding of its customers

A detailed analysis of how residents interact with a customer service centre, combined with new tools and ways of working, are enabling one of England’s newest local authorities to manage demand more effectively.

Relieving pressure on acute beds and improving outcomes in Lincolnshire

Designing and implementing an effective model for patient discharge and flow that’s owned and championed by practitioners

Embedding a ‘home first’ ethos for patients in Manchester and Trafford

Ushering in a culture shift and new model to drive better outcomes for hospital patients

Delivering Valuing Home in Dorset

Strengths-based working in a complex system to deliver financially sustainable stronger patient outcomes and improved operational outcomes.

Lincolnshire County Council – Maximising independence in Adult Social Care through changing culture, behaviour, and practice

Changing culture, behaviour and practice in Adult Social Care to deliver better outcomes

Changing the conversation about adult social care

A new way of managing demand with a genuine focus on outcomes with Cambridgeshire County Council and Peterborough City Council